1. Introduction
Welcome to www.thldna.com (hereinafter referred to as “Our Store”). These Terms and Conditions (hereinafter referred to as “Terms”) apply to your access to and use of all products and services provided by www.thldna.com (hereinafter referred to as the “Services”).
By accessing, browsing, purchasing from, or otherwise using Our Store and its Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use Our Store or its Services.
2. Acceptance of Terms
By using our Services, you represent that you have read, understood, and agreed to comply with these Terms.
We reserve the right to amend, modify, or update these Terms from time to time. Any changes will become effective when posted on this page unless otherwise stated. You are responsible for reviewing the latest version of these Terms before using our Services.
Your continued use of Our Store after any changes to these Terms constitutes your acceptance of the revised Terms.
3. Description of Services
www.thldna.com provides online shopping services and allows users to browse and purchase goods through the website.
We reserve the right to change, suspend, restrict, or discontinue any part of the Services at any time, including product availability, website features, and service functions, without prior notice where permitted by applicable law.
4. User Eligibility
The Services are available only to individuals who:
- Have read, understood, and agreed to these Terms;
- Have the legal capacity to enter into a legally binding contract; and
- Use the Services in compliance with all applicable laws and regulations.
If you are under the applicable legal age to enter into a contract, you may use the Services only with the involvement and consent of your parent or legal guardian where required by law.
5. User Account
Certain Services may require you to create an account.
You agree to provide true, accurate, current, and complete information and to update such information when necessary.
You are responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted through your account.
If you believe that your account has been accessed or used without authorization, you should notify us promptly.
6. Formation of Electronic Contracts
Adding products to a shopping cart, submitting an order, and completing payment constitute your offer to purchase the selected products.
An order will be considered accepted only when we confirm acceptance of the order, subject to product availability, successful payment, and other applicable conditions.
We reserve the right to reject, cancel, or limit an order where permitted by applicable law, including in cases involving product unavailability, pricing errors, suspected fraudulent activity, or payment issues.
7. Payment and Prices
You agree to pay the price displayed for the products selected at the time of placing your order.
Prices may include or exclude applicable taxes, duties, shipping charges, or other fees depending on the circumstances. Any applicable charges will be displayed during the checkout process where reasonably practicable.
We reserve the right to change product prices, payment methods, fees, and other applicable charges at any time. Such changes will not affect orders that have already been accepted, except where permitted or required by applicable law.
8. Cancellation and Returns
Depending on the circumstances and applicable law, you may be entitled to cancel an order, request a return, exchange a product, or obtain a refund.
The applicable conditions, procedures, exclusions, and refund arrangements are set out in our Refund Policy / Return Policy.
Nothing in these Terms is intended to exclude or restrict any rights or remedies that cannot lawfully be excluded or restricted under applicable Malaysian law.
9. Intellectual Property
All content available on www.thldna.com, including but not limited to text, product descriptions, graphics, logos, images, photographs, audio, video, software, website design, and other materials, is owned by or licensed to www.thldna.com and may be protected by applicable copyright, trademark, patent, and other intellectual property laws.
Except as expressly permitted by us or applicable law, you may not copy, reproduce, modify, distribute, publish, transmit, display, sell, license, or otherwise exploit any content from Our Store without our prior written authorization.
10. User Conduct
When using Our Store and its Services, you agree to comply with all applicable laws and regulations.
You must not:
- Engage in fraudulent, deceptive, misleading, or dishonest activities;
- Use another person’s account or personal information without authorization;
- Attempt to interfere with or compromise the security or operation of Our Store;
- Use automated systems or methods to access or collect information from Our Store without authorization;
- Submit false or misleading information;
- Use the Services for any unlawful or unauthorized purpose; or
- Engage in any conduct that may harm Our Store, its users, or third parties.
We reserve the right to suspend or restrict access to the Services where we reasonably believe that these Terms or applicable laws have been violated.
11. Disclaimer
To the extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.
We do not guarantee that:
- The Services will always be available or uninterrupted;
- The Services will be error-free or completely secure;
- Product information will always be completely accurate or up to date; or
- The Services will meet every user’s particular requirements.
However, nothing in these Terms excludes or limits any statutory rights, guarantees, warranties, or protections that cannot lawfully be excluded or limited under applicable Malaysian law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, www.thldna.com and its officers, employees, agents, representatives, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the Services.
Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law, including liability that cannot lawfully be excluded or limited under Malaysian law.
13. Suspension and Termination
We may suspend, restrict, or terminate your access to Our Store or your account where permitted by applicable law, including where:
- You breach these Terms;
- You engage in fraudulent or unlawful activity;
- Your use of the Services creates a security or operational risk; or
- We are required to do so by law or a competent authority.
Termination or suspension will not affect any rights or obligations that accrued before the effective date of termination.
14. Governing Law
These Terms and your use of Our Store and its Services shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict-of-law principles that would result in the application of the laws of another jurisdiction.
To the extent permitted by applicable law, any rights, obligations, transactions, or disputes arising from or relating to these Terms or your use of Our Store shall be subject to the applicable laws of Malaysia.
15. Dispute Resolution and Jurisdiction
If any dispute, controversy, or claim arises out of or in connection with these Terms, your use of Our Store, or any purchase or transaction made through Our Store, the parties shall first attempt to resolve the dispute amicably through good-faith communication.
If the dispute cannot be resolved through such communication within a reasonable period, either party may seek appropriate legal remedies.
Subject to any mandatory rights or remedies available to consumers under applicable law, the courts of Malaysia shall have jurisdiction over disputes arising out of or relating to these Terms, the Services, or transactions made through Our Store.
Nothing in this clause shall prevent a consumer from exercising any mandatory statutory rights or bringing a claim before a court or tribunal where such right cannot lawfully be excluded under applicable Malaysian law.
16. Severability
If any provision of these Terms is determined by a competent authority or court to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, while the remaining provisions shall continue to remain in full force and effect.
17. Entire Agreement
These Terms, together with any policies or notices expressly incorporated by reference, constitute the entire agreement between you and www.thldna.com concerning your use of the Services and supersede any prior agreements or understandings relating to the same subject matter.
18. Contact Information
If you have any questions, concerns, or requests regarding these Terms, please contact us at:
Email: [email protected]
19. Acknowledgement
By accessing, browsing, purchasing from, or otherwise using www.thldna.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
We recommend that you review this page periodically for any updates or amendments.